The Coach Hire Company - Customer Charter

Executive Coach Hire Service Excellence

Our promises to you when you book City Circle coach hire services:

  • Our staff will handle your enquiries and reservation courteously and efficiently
  • We will answer all your questions honestly and fully
  • Your coaches will arrive punctually (in good time before departure)
  • Your coaches will always be clean and fully valeted
  • Your drivers will be uniformed, experienced, polite and knowledgeable
  • We only ever use our own coaches and drivers
  • We only ever use the highest quality vehicles – comfort assured
  • Our vehicles are all fitted with state of the art safety features and are regularly checked, serviced and maintained – safety assured
  • We keep our promises


Neil Pegg - MD